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Rachel Durkan's Digital Mastery: Insights from a Marketing Innovator

About Rachel Durkan

Rachel Durkan, President of Paradigm Marketing & Design, brings over a decade of experience since founding the company. With a marketing background and an MBA from Fairleigh Dickinson University, Rachel’s expertise spans web and graphic design, enriching her strategic vision. She guides Paradigm’s growth strategy, ensuring alignment with organizational goals and client satisfaction. Under her leadership, Paradigm has earned accolades like the MCCC Digital Marketing Award and recognition as NJBIZ’s Top 3 Advertising Agencies. Rachel is the author of two books, Lessons Beyond the Obvious and Breakthrough Results, co-hosts the Failed Forward podcast, and has received awards including NJBIZ’s 50 Best Women in Business and 40 Under 40 Top 25 Leading Women Entrepreneurs.

 

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Episode Highlights:

In today’s episode of “Business Unchained,” we sit down with Rachel Durkan, President and Founder of Paradigm Marketing and Design to delve into her journey of transitioning from her corporate career to founding Paradigm Marketing & Design.

 

[05:41] “Leaving your real job is terrifying. Hiring your first employee, I remember my first employee whose salary I paid. She said, “I’m going to go get a mortgage.” I had to sign, and I thought, “Oh God, I have to keep this together for her.”- Rachel Durkan

 

[05:06] “One day I realized that my hobby at night and on the weekends was making more money than my real job. I thought, “Oh my God, I’m so busy, I should really hire someone.” But I was scared because my real job had health insurance and a steady paycheck.” -Rachel Durkan

 

During the conversation, Rachel shares her journey from accidentally starting her business to running it full-time. Initially intending to work for someone else, Rachel found herself drawn to digital marketing and web development. She discusses the challenges and fears she faced, the importance of strategic planning, and the significance of delegating tasks. Rachel and Bobby also explore business growth stages, emphasizing sales, operational infrastructure, and leadership development. Rachel highlights the importance of aligning messaging with the right audience, collaboration, and continuous adaptation in marketing strategies. Join us as Rachel shares her personal and professional insights, offering a glimpse into her journey as a leader in marketing and design.

 

[12:06] “I always tell my team, if I were to get hit by a bus tomorrow, this company has to keep running. That’s why we have a rule of three in our company—three people need to know how to do a job and be involved in an account in some way”-Rachel Durkan

 

[16:46] “I’d rather have the perfect smaller company that can grow, like cutting out the cancer pieces, than a larger company that is creating headaches or distracting me.” -Rachel Durkan

 

[34:59] “We can use AI to help with messaging, but we’re still humans. We still have feelings, and marketing is all about feelings.”-Rachel Durkan